LawWare Remote Support is a small utility designed to provide secure remote support for all our users. It is based on a commonly used remote control software program called VNC. • What is remote support? Remote
support is a software program that can be downloaded on to your
computer that will allow LawWare support personnel access to your
computer and assist you with support when you need it. • What do I need to use it? Your computer must be able to connect to the internet and that's it! • Is it safe? The
program is designed to allow LawWare personnel ONLY to connect to
your computer. If you have a software firewall on your computer, it may
ask you to accept the outgoing connection. • How big is the download? The download is less than 200k and should not take longer than a few seconds to complete even on a 56k modem. • How do I get the software? Click below to download the remote support tool

Note: After you have downloaded the software, please contact the helpdesk on 0845 2020 578 before creating a remote support connection Detect your IP Address: To display your IP address please click here |