LawWare Remote Support is a small utility designed to provide secure remote support for all our users.
It is based on a commonly used remote control software program called VNC.
• What is remote support?
Remote support is a software program that can be downloaded on to your computer that will allow LawWare support personnel access to your computer and assist you with support when you need it.
• What do I need to use it?
Your computer must be able to connect to the internet and that's it!
• Is it safe?
The program is designed to allow LawWare personnel ONLY to connect to your computer. If you have a software firewall on your computer, it may ask you to accept the outgoing connection.
• How big is the download?
The download is less than 200k and should not take longer than a few seconds to complete even on a 56k modem.
• How do I get the software?
Click below to download the remote support tool
Note: After you have downloaded the software, please contact the helpdesk on 0845 2020 578 before creating a remote support connection
Detect your IP Address: To display your IP address please click here
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